Refund & Return Policy
At The Glam Jewellery, every piece is carefully crafted and inspected before shipping. Because many of our products are handmade or made-to-order, we generally do not accept returns once an order has been delivered.
However, customer satisfaction is very important to us.
Damaged or Incorrect Product
If you receive a damaged product or the wrong item, please contact us within 24 hours of delivery.
Please include: • Your order number
• Clear photos of the product
Once we verify the issue, we will provide an appropriate solution such as a replacement or store support.
Color & Design Disclaimer
Because our jewellery is handcrafted, slight variations in color, design, or texture may occur. Differences may also happen due to lighting or screen display settings. These variations are not considered defects.
Cancellations
Orders cannot be cancelled once they have been confirmed or processed for shipping. Please review all order details carefully before placing your order.
Contact Us
For any questions or concerns regarding this policy, feel free to contact us:
Email: support@theglamjewellery.com
Brand: The Glam Jewellery